A booking engine that filled the off-season.
+64%
Direct bookings in six months

- Client
- Aurelia Hotels
- Industry
- Boutique hospitality
- Services
- Website · Booking engine · Local SEO
- Timeline
- 14 weeks
- Stack
- Next.js · Headless WP · Stripe · Cloudbeds
01 — Challenge
Beautiful hotels, invisible online.
Aurelia's four boutique properties were fully booked in summer and half-empty the rest of the year. Most guests found them through online travel agencies — which took up to 18% of every booking and owned the guest relationship.
- 72%Of bookings via OTAs
- 4.8sMobile load time
- 41%Off-season occupancy
02 — Approach
Make booking direct the easy choice.
We interviewed guests and front-desk staff, mapped every step of the booking journey and set one target: make booking on aurelia.com faster and better value than any OTA.
- 01
Book in three taps
Dates, room, pay — with Apple Pay and Google Pay on every device.
- 02
Every property ranks locally
Dedicated pages, schema and Google Business profiles for each hotel.
- 03
Packages over discounts
Spa, dining and experience bundles only available when booking direct.
03 — Solution
A headless site that books like an app.
A Next.js front end on headless WordPress, connected live to Cloudbeds availability and Stripe payments — so pages load instantly and rates are always right.


04 — Results
Six months later, the off-season filled.
Direct bookings became the main channel within two quarters — and guests who book direct now spend more on site.
- +64%Direct bookings
- −31%OTA commission paid
- 68%Off-season occupancy (from 41%)
- 0.9sMobile load time (from 4.8s)
Booking channel mix — direct vs OTA

For the first time, our own website is our best salesperson. Guests book direct because it's genuinely the nicest way to book — and we finally know who they are.
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