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From page three to the answer.

+184%

Organic bookings, twelve months in

A Kestrel Health physiotherapist coaches a patient on a treadmill in a bright clinic
Client
Kestrel Health
Industry
Clinic group · 14 clinics
Services
SEO · Local SEO · GEO
Timeline
12 months
Stack
MedicalClinic schema · Google Business Profile · Reviews engine · Search Console

01 — Challenge

Fourteen clinics, one thin website.

Fourteen clinics, one thin website, and competitors owning every “near me” search. ChatGPT recommended three rivals by name.

  • 14Clinics on one thin website
  • Page 3For their key local searches
  • 3Rivals ChatGPT named instead

02 — Approach

Own the map, then the answer.

Rebuilt location pages, MedicalClinic schema and a reviews engine; unblocked AI crawlers and published clinician-led answers to 120 patient questions.

  1. 01

    A page per clinic

    Fourteen location pages with services, clinicians, hours and MedicalClinic schema.

  2. 02

    Reviews, every week

    A reviews engine that asks every patient at the right moment and answers every review.

  3. 03

    Clinicians write the answers

    120 patient questions answered by Kestrel's own clinicians — with AI crawlers let in to read them.

03 — Solution

Local pages, clinician-led answers.

Fourteen rebuilt location pages, MedicalClinic schema across the site, a reviews engine feeding every Google Business Profile, and a library of clinician-led answers to 120 patient questions — with AI crawlers unblocked so assistants could read it all.

A printed clinician-led answer page with passages highlighted for review
Fig. 01 — Checking a clinician-led answer, line by line, before it goes live

04 — Results

Twelve months in, the first clinic named.

Top-3 map pack in 62 of 70 grids, organic bookings nearly tripled, and Kestrel is now the first clinic ChatGPT and Perplexity name.

  • +184%Organic bookings
  • #1For 62 local terms
  • 41%Of AI answers cite them
  • 62 / 70Grids in the top-3 map pack

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